Warranty Information

X1-EP golf push cart is covered by a 24-month warranty from the date of purchase.

It is very important to make sure your cart is registered on line (www.caddiester.us) for the warranty to take effect. The registration information includes “purchase date”, “cart serial number”, “cart frame number” and the like. If fails to do so, the warranty will be invalidated.

Any cart breakage or ruin caused by misuse (such as a car crash, fire or sinking into water) is not covered within the warranty.

Any fair wear and tear on the surface of the cart (such as plastic parts, aluminum frame painting and wheel tires) is not covered within the warranty.

The standard warranty only covers international purchases. If you encounter a problem with your cart during the warranty period, please contact the place of purchase or email us directly at info@caddiester.us to allow us to rectify the problem as soon as possible. When it is confirmed as a quality problem and you may need to apply for a repair service, you must provide your proof of purchase; so please ensure this is retained.

If we diagnose that you require a spare part, we will send it to you by post with easy to follow fitting instructions. Otherwise we will collect, repair (if possible) and return the faulty product (or its replacement) at our cost (in the case of a faulty cart, this must be in its original packaging). If the fault is not covered by these warranty conditions, you will be liable for the courier and admin charges plus the costs of parts and labor. A repair will normally be carried out but in the unlikely event that the cart cannot be fixed, a replacement will be given. Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase.